Q: Will the Stellar Series Flashlights work with any battery?
A: Our products will only run off of the rechargeable 3.7 V AAA Li-Ion batteries that are included in each flashlight/sword handle purchase.
Q: How long is the battery life?
A: Up to 2 hours/charge.
Q: How do I change the battery in the Stellar Series Flashlight?
A: Remove the button and tilt the top of the flashlight down. The LED/Battery cartridge will slide out.
Q: How do I change the battery in my double sided Stellar Series Flashlight?
A: Remove the button and tilt one end of the flashlight down. The LED/Battery cartridge will slide out. There are two sides of the cartridge. Lightly pull the two parts of the cartridge apart.
Q: Will all of the accessories work with the Stellar Series Flashlight?
A: Yes, all of our accessories will twist-on the tops of the Stellar Series Flashlight which is threaded at the lens.
Q: Do you ship internationally?
A: Yes. Please write us via the contact form.
Q: The Stellar Series Flashlight is stuck on one color-
A: This means your battery is low on life and needs to be recharged.
Q: Do all whips have the ability to change into different color modes?
A: Yes, all of our products are capable of 27 color modes.
Q: What is the difference between the Original and Flare Space Lace?
A: The Original version of the whip has fewer fiber optic strands than the Flare which has two separate bunches of fiber optic strands.