Last updated 10 August 2026. These terms apply to orders placed on or after that date.
Returns in one line
Free US returns. Your item just needs to reach us within 30 days of delivery. Email support@antsonamelon.com and we'll send a prepaid label. Once your label is issued, please ship the item back within 14 days.
It has to come back unused and undamaged, in the original packaging with all accessories. Try it out and make sure it's what you wanted — what we can't take back is gear that's been flowed with, dropped, scuffed or modified.
Fiber optic products are stricter. Fiber traps dirt, hair and smells and can't be cleaned back to new, so a fiber whip, duster or costume piece has to come back completely clean — no dirt, no hair, no scent of any kind, including smoke, perfume, incense or pets.
The one exception on eligibility is a custom order — anything made to your own specification, such as a saber cut to a length we don't stock — because those are built for one person and can't be resold.
If something breaks in use, that's a warranty claim rather than a return, and there's no 30-day limit on it. Email us and we'll repair or replace it.
We will ask what went wrong. Not to talk you out of it, but because a lot of what comes back is something we can fix in five minutes.
International returns are accepted on the same 30-day basis, but return postage is the customer's responsibility.
The full policy, including the holiday window, trade-ins, lost or damaged packages and EU/EEA withdrawal rights, lives here: Return & Refund Policy.
We keep one master copy of this policy so it can never say two different things in two places. This page is a summary; the policy linked above is the one that applies.
